Cookies Policy

Cookies Policy for Spinchester Casino

This Cookies Policy explains how Spinchester Casino uses cookies and similar browser storage technologies when you visit our site. It covers what cookies are, how we use them to keep your session active, remember your preferences, measure performance and support security, and how you can manage or remove them.

What cookies are

Cookies are small text files placed on your device by a website. They store simple information such as session identifiers, language choice or a unique token so the site can recognise your browser during and between visits. Other browser storage technologies, such as localStorage and sessionStorage, work similarly and are also used on our site for short-term or persistent settings.

Why we use cookies

Cookies help the site work reliably and smoothly. They let you stay logged in during a session, remember display preferences, keep items in a basket or game state, and enable basic security checks. We also use anonymised performance data to spot and fix errors, and aggregated usage data to improve layout and navigation.

Essential cookies

These cookies are strictly necessary for core site functions. They include session identifiers needed to maintain your login, tokens that protect the integrity of account operations, and cookies required to complete payments or load games. Disabling essential cookies will prevent key features from working and may stop you from logging in or placing bets.

Session cookies

Session cookies exist only while your browser is open and are deleted when you close it. We use them to maintain session continuity so pages and games remain connected to your account without repeated logins during that visit.

Persistent cookies

Persistent cookies remain on your device after you close the browser. They let the site remember choices and preferences between visits, such as language selection, saved payment method preferences and whether you have dismissed a banner. Typical retention ranges on the site are from a few days up to 12 months, depending on the purpose.

Functional cookies

Functional cookies store preferences and site settings that personalise your experience. Examples include language settings, display options and the last-used game category. These cookies do not collect information for marketing and are focused on making the site easier to use.

Analytics and performance cookies

We use analytics cookies to collect aggregated information about how visitors use the site - such as pages visited, load times and error events. This data is anonymised and used to identify performance issues, speed up page loads and guide product improvements. Analytics cookies help us measure the impact of changes and prioritise fixes.

Preference and language settings

Preference cookies remember interface choices such as language, timezone and preferred currency display. When you change a language or toggle a setting, a cookie or browser storage entry preserves that choice so the site opens in your preferred view on return visits.

Login and session continuity

To keep you logged in between pages and during short interruptions, session and persistent cookies store encrypted session tokens. These tokens allow quick re-authentication without re-entering credentials while keeping the session secure. If you clear cookies or log out, that session token is removed and you will need to log in again.

Device recognition

Device recognition cookies and storage entries allow the site to detect familiar devices, optimise the interface for that device type and present remembered settings. They also speed up loading for frequently used devices and can be used as part of fraud-detection checks.

Security-related cookies

Security cookies support measures such as session integrity, rate-limiting, and protection against automated abuse. They do not store personal profile data but help detect suspicious activity and protect account access. Removing these cookies may reduce the effectiveness of automated protections.

Browser storage technologies

In addition to cookies, we may use localStorage and sessionStorage for non-sensitive data that improves responsiveness and reduces repeated downloads. These technologies store data only in your browser and are controlled by you in the same way you control cookies.

Third-party integrations

Some features rely on third-party services such as payment processors, game providers and support tools. These partners may set their own cookies when you use their components on our pages. We do not control the policies of third parties, so please review their privacy and cookie statements where provided.

Marketing and communication preferences

Marketing cookies are used only if you consent. They enable personalised promotions and remember whether you have opted into marketing communications. If you decline marketing cookies, you may still receive non-personalised communications that are necessary for account administration.

Cookie consent management

When you first visit, a cookie banner allows you to accept, reject or manage cookie categories. Your choices are stored and honoured on subsequent visits. You can change your preferences at any time using the 'Cookie settings' link at the bottom of the page or through your account settings if you are logged in.

Browser cookie controls

Your browser offers tools to view, block or remove cookies. Typical controls include blocking third-party cookies, clearing cookies on exit and inspecting stored items for this site. Consult your browser's help resources for step-by-step instructions for Chrome, Firefox, Safari or other browsers.

Clearing or disabling cookies

Clearing or disabling cookies will remove saved preferences and may log you out. Some site features, including saved game state, payment shortcuts and personalised promotions, may stop working correctly. If you choose to clear cookies, you may need to re-enable certain preferences manually.

Site functionality impact when cookies are disabled

Without cookies, several functions will be affected - logging in, maintaining session state, loading some games, remembering language and promotional preferences, and completing transactions. Essential features required for account access and cashier operations will not work as intended if cookies are blocked.

Technical diagnostics and performance optimisation

Technical cookies help with load balancing, diagnosing errors and improving reliability. They are used to track server response times, identify failing requests and prioritise corrective actions. The data is kept aggregated and used only to improve stability and speed.

Aggregated analytics information

Analytics data is aggregated and anonymised. It helps us understand broad user flows, most-played games, peak traffic times and common error patterns. This information shapes product updates and helps prioritise improvements without linking usage to individual identities.

User experience improvements

Cookies support smoother navigation, quicker page loads and remembered settings that make repeated visits more convenient. By preserving choices such as preferred game categories or layout settings, the site focuses on speed and usability rather than re-asking the same options each visit.

How to contact us

If you have questions about cookies or want assistance changing your settings, contact our support team at [email protected]. We will help you review your choices and explain the effects of any changes.

Last updated: Spinchester Casino