Spinchester Casino Terms and Conditions

These Terms and Conditions explain the rules for using Spinchester Casino’s website, casino services and related account features. They form an agreement between you and the company operating the platform. By registering or using an account, you confirm that you have read and accepted these terms. Please do not use the services if you do not agree.

Account responsibilities

You are responsible for keeping your login details secure and for all activity carried out through your account. Tell us promptly if you suspect unauthorised access. Keep your registration details accurate and up to date, and use your account personally. You may hold one account only. Account sharing, operating an account for another person and using another person’s payment method are not permitted.

We may ask you to verify your identity, address or payment activity. This may include identity documents, proof of residence or financial statements, and we may request a verification call. We can pause withdrawals or restrict account access while checks are pending. If we request documents for a withdrawal, you must provide them within 30 calendar days.

Eligibility requirements

You must be at least 18 years old, or meet any higher legal gambling age that applies to you. You must be legally permitted to use the services where you are located. You are responsible for checking applicable local requirements before registering or playing. The services are not available for real-money play to residents of the countries listed as restricted on the platform. Sweden is excluded from certain bonuses, VIP rewards and loyalty-point exchanges.

Acceptable platform use

Use the platform only for personal, lawful purposes. You must not use a VPN to conceal your location, interfere with the website, exploit errors, provide false information or use the services for commercial purposes. We may investigate unusual activity and take reasonable steps to protect accounts and the platform. If we suspect a breach, fraud or misuse, we may suspend or close an account, restrict transactions or withhold activity pending checks, subject to applicable requirements.

Please use account limits and other available responsible-use measures where needed. You can contact support to ask about account restrictions or closure.

Bonuses and promotions

Each promotion has its own eligibility rules, qualifying actions, wagering requirements, expiry periods and withdrawal conditions. Check the terms shown with an offer before accepting or using it. Unless an offer states otherwise, general bonus wagering is 45 times the bonus amount. Only one bonus may be active at a time, and deposit bonuses cannot be combined. Cancelling a bonus or withdrawing before its requirements are met may remove the bonus and associated winnings. We may correct or withdraw an offer where there has been an error or misuse.

Deposits and withdrawals

Deposits must come from a payment method held in your name. The minimum deposit and withdrawal is £20. Deposit limits depend on the payment method. Withdrawals are subject to verification and payment checks. Standard limits are £1,000 per transaction and per 24 hours, £5,000 per week and £15,000 per month; higher limits may apply to eligible VIP accounts. Bank transfer withdrawals are generally processed within three banking days. The payment provider may affect the time it takes for funds to arrive. Fees may apply if a deposit has not been wagered three times.

Disputes

If you have a concern about your account, a transaction or a game result, contact customer support and provide relevant details. We will review the information available and explain our decision. Please cooperate with any checks needed to investigate the matter.

Updates to these terms

We may update these terms to reflect changes to the services, operational requirements or applicable rules. We will publish the current version on the platform. Continued use after an update takes effect means you accept the revised terms. If you do not agree, stop using the services and contact us about your account.